Refund policy
Thank you for shopping at Kerrigan.
We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.
Returns
We accept returns within 30 days of the original purchase date.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned with all original packaging and accessories.
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Proof of purchase is required.
For hygiene and safety reasons, products that have been used, damaged by the customer, or altered after purchase may not be eligible for return.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method used during purchase within 5-10 business days.
Non-Refundable Items
The following items are generally not eligible for refunds:
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Products damaged due to misuse or improper handling.
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Items returned after the 30-day return period.
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Products missing original components or packaging.
Defective or Damaged Products
If you receive a defective product, please contact us within 7 days of purchase with photos and a description of the issue. We will review the claim and offer a replacement, store credit, or refund when appropriate.
Pickup Orders
Kerrigan operates as a pickup-only business. Customers are responsible for collecting their orders from the designated pickup location after receiving confirmation that the order is ready.
Failure to collect an order within 30 days may result in cancellation and refund at our discretion.
Contact Information
Kerrigan
514 W Holly Oak Rd
Wilmington, Delaware 19809
Email: support@kerrigan.store
Website: kerrigan.store